Giacomo D'Angelo
1 min readNov 6, 2017

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Hello Max,

We already talked about your StreetLib-related issue via email and on the DirtyDiscourse forum, and I’m sorry if you had an unpleasant experience with us.

We are always very responsive to our customers’ feedback and you know this very well. After you asked your questions about your royalties amounts regarding your Google Play sales, we quickly replied and we provided you any possible details.

We re-explained to you our business model, which is actually quite straightforward: we keep a 10% revenue share on the list price for every book sold on our retail partners, no strings attached. We also send to you a detailed sales report with all the transactions details, and we further explained a few more times how we managed your Google royalties.

I personally managed your case and did my best to be as clear and transparent as possible, nevertheless you keep writing comments like this.

I didn’t get any feedback after my last email to you, please let me know if you have any further doubts or questions. If not, please stop posting comments where you try to discredit our company.

Thank you

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Giacomo D'Angelo
Giacomo D'Angelo

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